The following are answers from the City to the questions that came up in last weeks public meeting held at the Northwest Recreation Center on the Allandale Storm Drain Project.

Allandale Public Information Meeting
December 1, 2011
Northwest Recreation Center
Questions and Answers
What options are there to complete the project faster?
We are compressing the contractor’s work schedule by allowing them to work in two areas simultaneously, from Shoal Creek heading north and from Allandale north.  The project team is targeting mid-April for completion of the work.
How is the project affecting Austin Memorial Park Cemetery?
We are currently investigating any possible impacts the project may have on the Austin Memorial Park Cemetery.  Additional information will follow.
What is the schedule now?  Can you tell us what work will be done and approximate time these tasks will begin?  How long will they last?
The contractor’s 2 week look-ahead schedule is attached.  This schedule is currently under review by the City and may be modified.  Detailed descriptions of the work will be provided in the weekly email updates.  Residents are also invited to attend the weekly Tuesday 5:30 pm meetings for more detailed discussions and questions.
How will the accelerated option work?
We’ll work from Shoal Creek heading northward and from Allandale northward.  We will pave these two areas at the same time. This may start as early as January 3, 2012.

The Allandale Tributary doesn’t seem to be working.  Water last week backed up. The tributary seems to be too small and it overflowed into Bull Creek Road. Erosion is a problem to. What’s going on?
All of the planned inlets are not in place yet.  Once installed, the inlets and box culverts will divert the flow to Shoal Creek at the rate of 600 cubic feet per second.
What is going to happen, step by step?
Step by step descriptions of the work can be found in the project plans and specifications. The contractor’s 2 week look-ahead schedule shows activities and durations and is based on the plans and specifications.  If you would like a copy of the plans and specifications, please Tony Krauss at 512.974.7138.
The last public meeting was November 2010.  We need more timely information.
Project Manager Tony Krauss has been and will continue to be available to provide current information to residents each Tuesday at 5:30 pm at the construction site.  Jim Evans, Construction Inspector, is also available to answer questions. If you would like to be added to the email list for weekly progress and status updates, please email Michelle.Frith [Email address: Michelle.Frith #AT# - replace #AT# with @ ].  We are also considering hosting bi-weekly meetings at the Northwest Rec Center to discuss construction issues, schedule and progress for the duration of the project.
It’s really tough when we’re blocked from our driveways.  What can you do about that?
There should be no additional long-term driveway closures.  The only time access to driveways will be blocked is when the contractor is working directly in front of the driveway.  These types of closures should last no more than three days.  In addition,  a City staff person will speak with residents directly  prior to restricting driveway access.
How do I get on the email list?
Any person who has been to a public information meeting and provided their email address should be receiving emails.  If you are not currently receiving emails but would like to, please email Michelle.Frith [Email address: Michelle.Frith #AT# - replace #AT# with @ ] to be placed on the distribution list.  Messages are also being forwarded by the neighborhood association to individuals on that list serve.
How will we learn about water shut outs and road closures?
Bi-weekly emails will detail upcoming work to be completed.  Tony Krauss and Construction Inspector Jim Evans will also provide this information at the Tuesday 5:30 pm meetings.  Jim Evans will also directly contact each residence that will be affected by shut-outs and road closures. If a resident is not home, a detailed notice will be left.
How does EMS/APD know if our streets are closed?
Emergency service agencies receive the email updates from Jim Evans, Construction Inspector.  These are forwarded to the various stations involved in providing emergency services in this area.
What’s the next step?
The contractor will mobilize crews and equipment for the compressed schedule work plan within the month of December.  Work is expected to take approximately 1 month per block. We will notify residents of any unexpected delays or schedule changes.  We will continue to provide weekly email updates.  If you don’t use email, please call Tony Krauss and request to receive the emails in hard copy form.
Will there be any more disruption in my yard?  Trash? Port-a-potty’s?
Portable toilets may be provided and moved as the job progresses but they should always be placed within the contractor’s work area.  In addition, there should be no trash in resident’s yards.  If you experience problems with these issues, please contact Jim Evans, Construction Inspector at 512.974.1586 (desk) or 512.576.8890 (cell).
What do I do about damage to my trees?
Please contact the Project Construction Inspector, Jim Evans at 512.974.1586 (desk), 512.576.8890, James.Evans [Email address: James.Evans #AT# - replace #AT# with @ ] or the Project Manager, Tony Krauss at 512.974.7138 or email Tony.Krauss [Email address: Tony.Krauss #AT# - replace #AT# with @ ] for assistance with trees.
There have been low spots in our road that collect a lot of water – will they still be there when the work is complete?
Additional work will be done on the grading of the streets.  Drainage should flow to the inlets once all work is complete.
Why are there so many inlets?  Why so large?
Drainage design criteria dictate that inlets be sized to capture runoff during rain events with minimal roadway ponding in order to maintain emergency vehicle access.
Can we get the TXDOT style drains/inlets?
Staff is currently evaluating whether TXDOT style inlets could be used.  In most cases, these inlets are not compatible with existing underground utilities.
Can you supply addresses where the inlets are? What about lists of any other 20’ x 4’ inlets in the CoA?
A list of planned inlets for the project is available from Tony Krauss.  Staff is currently compiling a list of other existing 20’ inlets in the City.
Will you be doing a full repaving?
Bull Creek will be completely repaved.  Paving options for White Horse and Nasco are still being evaluated.
What is the maintenance schedule of the storm drains?
The Watershed Protection Department maintains and cleans storm drain inlets and the connecting pipes.  There is a three-year cycle for routine maintenance on any individual outlet.  Maintenance includes removing any sediment, leaves or trash that may have accumulated in the inlet or the connecting pipe.  The time spent on an individual outlet varies, but it is seldom more than one hour.  If you notice a problem with an inlet, please call 3-1-1 for an inspection.
What are the hours you’ll be working?  Are you still going to work on weekends?
The contractor will be allowed to work from 7:00 am to 7:00 pm seven days a week in order to expedite the work.
Does the curb and gutter work include driveway aprons?
Yes, to ten feet behind the curb line.
Will the new curb be where the old one was?
Since my water meter was replaced, my water is foggy.  What is going on?
When pipes are disturbed, lime that has settled in the residential service line can mix with the water coming into the home.  If this problem is encountered, it should resolve quickly with no substantial problems.  Cleaning the faucet aerators can also help alleviate this problem.
Plumbers have had to come out to my house since the water lines were put in. Now my water lines don’t work.  I don’t know where to go for that?
In most cases, problems with the residential service line are the property owner’s responsibility. However, claims can be filed with the City of Austin; please speak with Tony Krauss who can provide a copy of the claim form.
Why is this taking such a long time?
Additional scope has been added to the project, including water lines, paving, curb and gutter and driveway apron work that was not originally planned as part of the project.  These additions to the project will leave the neighborhood with a more comprehensive infrastructure improvement and prevent future disruption.
There’s damage to my yard.
If the damage is related to the project, the contractor will re-sod the area and replace damaged plants.  The area will be restored to its previous condition or better.  We have pre-construction photos that can be used to verify project related damage.  Please contact Tony Krauss or Jim Evans to report the damage.
Where can I get more information?
Web site:
Get on email distribution:  Please email Michelle.Frith [Email address: Michelle.Frith #AT# - replace #AT# with @ ]
Informal Meetings:  Project Manager Tony Krauss is available to answer questions most Tuesdays at 5:30 p.m.  Please stay out of barricaded areas for your safety.
Tony Krauss, Project Manager
512.974.7138  Tony.Krauss [Email address: Tony.Krauss #AT# - replace #AT# with @ ]
Jim Evans, Construction  Inspector
512.974-1586 (desk); 512.576.8890  James.Evans [Email address: James.Evans #AT# - replace #AT# with @ ]
Greg Weems, Inspection Supervisor
512.974.1570  Greg.Weems [Email address: Greg.Weems #AT# - replace #AT# with @ ]
Michelle Frith, Public Works Outreach Coordinator
512.974.2436  Michelle.Frith [Email address: Michelle.Frith #AT# - replace #AT# with @ ]