Thursday, April 7, 2011
Today, the Austin Police Department announced the launch of copLogic, the new online reporting system.
This web-based program will allow citizens to file non-emergency, low priority reports, 24 hours a day, 7 days a week. With the new system, citizens will be provided with a copy of their report along with a temporary case number. The report will then be reviewed internally and the citizen will be notified if the report is approved or rejected for follow-up.
In 2010, APD processed over 58,000 reports through 3-1-1. Many of these reports were low priority, requiring no follow-up, and there were no suspects or leads. The new online reporting system will allow citizens to report low priority incidents online. This should improve the quality of the report received.
The system will be further enhanced to accommodate business owners who have regular incidents such as shoplifting. Within the next 2 months, citizens will have the option to report crimes in other languages such as Spanish and possibly Vietnamese.
APD wants to encourage citizens to be proactive in their communities by using the new online reporting system. It can be located at www.apdonlinereporting.com, on the APD web site, www.ci.austin.tx.us/police and on the Austin City Connection, www.ci.austin.tx.us/site/public_safety_portal.htm